Warranty & Returns
NatureWasher Warranty Policy
Your Naturewasher™ is warranted being free from all defects in material and workmanship with household use for a period of two (2) years from date of purchase, and one (1) year in commercial application.
The warranty is granted only to the original purchaser and members of his or her immediate household. The warranty is subject to the following provisions. Any damages or malfunctions caused by negligence, abuse, or use not in accordance with the User’s Manual are not covered by this warranty. Likewise, any defects or damages caused by unauthorized service or the use of other than genuine Green Resource Homes Inc. parts are not covered.
Green Resource Homes Inc. will, at its option, repair or replace a defective NautureWasher™ or part(s) for the NatureWasher™ that is covered by this warranty. As a matter of warranty policy, Green Resource Homes Inc. will not refund the customer’s purchase price. Please record the following Warranty Card when you purchase the unit from Green Resource Homes Inc. or the distributor.
To obtain warranty service you must return the defective NatureWasher™ or NatureWasher™ parts along with the proof of purchase to Green Resource Homes Inc. All transportation charges on parts, or units, submitted under this warranty shall be done by the purchaser. Unless this warranty is expressly renewed or extended by Green Resource Homes Inc., any repaired or replaced part of the unit shall be warranted to the original purchaser only for the length of the unexpired portion of the original warranty. For warranty information, service and troubleshooting, please contact NatureWasher™ Support at (888) 671-6672 or visit us online at www.NatureWasher.com.
NatureWasher Return Policy
If you purchased your NatureWasher from somewhere other than us directly, please contact your seller for their return policy.
Green Resource Homes Inc. offers a 30 day, risk-free home trial. Try the NatureWasher for 30 days at your home and if you aren’t completely satisfied we'll refund your original purchase amount.
How to return your NatureWasher:
You must first call us at 888-671- 6672 for information on how to receive your refund.
If you have any questions about your return or exchange, please make sure to ask us when you call. Thank you!
You must send in your receipt with your NatureWasher for service.